Bicycle Assembly & Maintenance (BAM)
This course is suited to shop assemblers, home mechanics, and fleet maintenance personnel. All aspects of assembling, adjusting, and basic maintenance of derailleur bikes are covered.
Spoked Wheel Lacing (SWL)
This program is a supplement to Bicycle Assembly & Maintenance (BAM) and enrollment is limited to those who are enrolled in Bicycle Assembly & Maintenance. This course supplements Bicycle Assembly & Maintenance (BAM) so that home mechanics and fleet maintenance personnel can lace their own wheels instead of having to rely on a bike shop. Since taking BAM enables you to true wheels, after a professional helps you select the right equipment and spoke length, this program is all you will need to build your own wheels—one the most satisfying tasks for the home mechanic!
Bicycle Repair & Overhaul (BRO)
This course is the definitive program for shop mechanics. It covers all the basic material that is in the Bicycle Assembly & Maintenance program, and adds to it virtually every nuance that is part of the job of being a shop mechanic. Home enthusiasts enjoy this program when only the best will satisfy! There are no prerequisites for this program, but taking Bicycle Assembly & Maintenance first is strongly encouraged (depending on your level of experience).
Managing the Service Department (MSD)
This program is a supplement to Bicycle Repair & Overhaul (BRO), and enrollment is limited to those who are enrolled in Bicycle Repair & Overhaul. This tutorial is designed for shop owners and managers to enable them to design their physical service department and service-department operating systems. This tutorial is indispensable whether setting up a service department from scratch or trying to breathe life back into a struggling one.
Effective Sales of Service (ESS)
This program is a supplement to Bicycle Repair & Overhaul (BRO), and enrollment is limited to those who are enrolled in Bicycle Repair & Overhaul. The most difficult sale to make in a bike shop, in most cases, is the sale of a repair. Sales techniques that work well with bicycle and merchandise sales are not always directly applicable to the repair sale situation. What is it that causes a customer to be so reluctant and difficult to please? This program is of immeasurable value to anyone in the position of selling repair work, if you want to increase customer satisfaction and service-department profitability.
Suspension Service & Tuning (SST)
This program teaches service of current models, but students quickly learn to see that despite the proliferation of designs there are just a few basic principles that are constant to all suspension designs. After taking this program, you should be confident not only servicing the popular suspensions on the market today, but whatever "innovative" designs come along in the future.
Advanced Topics Class (ADV)
The 5-day Advanced Topics Class is designed for the experienced professional mechanic who is ready to level-up. ADV takes a deeper dive in to suspension and hydraulic brake systems, and includes dropper seatposts. More details coming soon!
Special Topics Class (SPT)
More details coming soon!
BSE Level 1 Certification
This program is a half-day practical test that tests your ability to perform all the tasks that might be part of bicycle assembly or maintenance in even the most sophisticated of shops. This includes wheel truing, bearing adjustments, handlebar and seat installation, derailleur setup and adjustments, and brake setup and adjustments. After passing the test, you will have a certificate that demonstrates that you have the ability to assemble a bicycle to the most demanding standards.
BSE Level 2 Certification
This program is a one day practical test and written test that tests your ability to perform all the tasks that are part of the bicycle mechanic's job description, and whether you have the understandings of component fit and compatibility, parts failure, and troubleshooting that make the difference between an assembler and a mechanic. After passing the test, you will have a certificate that demonstrates that you have the ability to repair a bicycle to the most demanding standards.