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Table of Contents

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    Mechanic’s Work Area Design And Environment
  • Elements Of The Work Area
  • Work Space Lighting Considerations
  • Sound And Solvent Pollution
  • Other Obnoxious Fume Sources
  • Preventing Mechanic’s Physical And Mental Fatigue
    Storage In The Service Department
  • Wheel Storage
  • Replacement Parts Storage Systems
  • Assembled Bike And Repair Storage
  • Boxed Bike Storage
    Designing The Service Department Floor Plan
  • Tool Management
  • Tool Organization
  • Tool Maintenance
    Determining The Hourly Base Service Charge
  • Flat Rates
  • Production Planning
  • Creating A “Production Need” Based Plan
  • Using Mechanic’s Weekly Production Log
  • Example: Determining Production Need
  • Example: Determining And Scheduling Production Capacity
  • Example: Scheduling Bike Assemblies
  • Example: Scheduling Repair And Sold Bike Assemblies
    Managing Quality
  • Implementing Quality Engineering
  • Tools For Quality Control
  • Using The Quality Report Compilation
    Replacement Parts Management
  • Labeling Parts Compartments
  • Effective Use Of Want Lists
  • Using An Order Book To Track Orders
  • Handling Special Orders And Call On Arrivals
    Hiring Mechanics
  • Job Descriptions In The Service Department
  • Bicycle Assembler Job Description
  • Bicycle Mechanic Job Description
  • Head Mechanic Job Description
  • Service Writer Job Description
  • Service Manager Job Description
  • Retraining And Disciplining Mechanics
  • Wage And Payment Structures For Mechanics

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